FAQs - The Local Flea San Francisco Bay Area
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FAQs

Can I come in and look at an item before I purchase?

Yes! You can come visit our showroom any time during our business hours. 

 

How do I collect my purchased items?

When you complete a purchase via our online store you can select the date and time to pick up the item from our showroom at 160 Sylvester Rd, South San Francisco, CA

We also offer delivery in the Bay Area for a flat fee. 

We can also ship purchases nationally through parcel (small items) or freight. We are integrated with many freight companies and you will be able to view the different freight option costs during the checkout.

 

How long do I have to pickup an item after I've purchased it?

We will hold your item for 7 days after purchase free of charge. After 7 days, storage charges $1 per day for small items (less than 20 cubic feet) or $1.50 per day (20 cubic feet or more) will begin to accumulate and will need to be paid before picking up your item. Need more than 7 days? We know you're busy and we don't want to add to your stress! Please shoot us a message when you purchase the item and we will work with you.

 

What is your return policy?

All items purchased via The Local Flea have a 7-day return policy.  

 

What if my item does not work or has some undisclosed damage?

We sell all items as-is. When an item is received we do a thorough inspection and disclose anything we find in the product page. However, sometimes there may be some damage that was not discovered during the inspection, in particular for items like large appliances like dishwashers, laundry machines, and refrigerators that we are unable to "hook up" during the inspection. This is way we offer 7-day return policy on all the items. 

 

I am looking for a specific item, can you notify me if and when you get it in?

Absolutely! We receive new items daily. If you are looking for something specific and we do not have it, please use the Contact Form and describe what you are looking for. We will notify you if we receive something you are interested in! You should also sign up for our Newsletter to get special deals and get notified of new arrivals.